Within a business day or two of placing a Chess Giant order, you should receive an automatically-generated email message from DHL (or one of the other package shippers) with a tracking number. Once that happens, we're in the same boat as you checking on the status of your order by checking the DHL website.

If that has not happened and it is at least two days since you placed your order, please use the form below and we'll try to find out what is going on.

Your
Name:
Email:		(required)
Phone:		( )

Fill in either Column A or Column B

Column A				Column B (guesses OK)
Order#:				Date of Order:
				Products Ordered:
				Ship-to Address:
				Amount of Order:		$

Additional comments, if any:

Type above characters here -->

You can also email us or call, but we'll respond to these forms first.